Privacy Policy

1. Information We Collect

• Basic information: Parent/guardian name, parent email, parent phone number, child/children name(s), subscriber’s date of birth, subscriber email, subscriber phone number, and educational stage.
• Payment information: When subscribing to paid plans, payment data is collected securely through approved payment gateways.
• Technical information: IP address, browser type, device data, operating system, and website/app usage logs.
• Platform usage information: Data about the student’s interaction with educational games, lessons, and provided content, including progress and levels reached.
• Location data (if you allow it): We may collect precise geolocation data to improve your experience or deliver relevant content. You can control this setting through your device.
• Information from third parties: We may receive information about you from other sources, such as social media platforms (if you link your account to Nir).

2. How We Use Your Information

• Provide and improve our interactive and enjoyable educational services.
• Manage user accounts and tailor the learning experience for each student.
• Process payments and verify transactions.
• Communicate with parents/guardians regarding children’s progress, offers, and important updates.
• Improve user experience and analyze usage behavior to understand student needs and develop content.
• Provide technical support and resolve platform-related issues.
• Ensure platform security and protect users from fraud.
• Personalize ads and content: We may use your information to display ads and content tailored to you based on your interests and behavior on the platform.
• Conduct research and analytics: We may analyze user data in aggregate for research and service development purposes.

3. Sharing Your Information

• Payment gateways: Payment information is shared securely with approved gateways to process payments.
• Technical service providers: We may share certain data with providers who help us operate and maintain the platform (such as hosting, analytics, and marketing services).
• Legal authorities: Information may be disclosed if required by law or in response to a valid legal request.
• Business partners (with your consent): We may share your information with trusted business partners to provide services or offers that may interest you, after obtaining your explicit consent.
• We do not sell or rent your personal data for marketing purposes to third parties not disclosed here.

4. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

5. Your Rights

• Right of access: You have the right to access your personal data and your children’s data that we hold.
• Right to rectification: You have the right to request the correction or updating of any inaccurate or incomplete information.
• Right to erasure: You have the right to request the deletion of your data and your children’s data in certain circumstances.
• Right to restrict processing: You have the right to request restriction of processing in certain circumstances.
• Right to data portability: You have the right to obtain a copy of your data in a structured, machine-readable format.
• Right to object: You have the right to object to processing in certain circumstances, including processing for direct marketing.
• Right to withdraw consent: If processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to lodge a complaint: You have the right to file a complaint with the competent data protection authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us through our official communication channels.

6. Data Security

We implement reasonable technical and organizational security measures to protect your and your children’s data from unauthorized access, alteration, disclosure, or destruction. However, please note that no security system is 100% perfect.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, personalize content, and analyze platform usage. We may also use third-party cookies for analytics and advertising. You can control cookie use through your browser settings, though disabling cookies may affect some website/app functions.

8. Links to Other Websites

Our website may contain links to other sites not under our control. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of each site you visit.

9. Children’s Privacy

We are committed to protecting children’s privacy. We do not collect personal information from children without parental or legal guardian consent. Parents should supervise their children’s use of the platform and participate in their learning experience.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the date of the latest update. We recommend reviewing this policy periodically to stay informed about updates.